gEnERaL saLEs COnDiTiOns

General sales

conditions

1. The sales of Industrias COSMIC, S.A.U. are ruled by the herewith detailed general

sales condition and the delivery of any order implies the buyer’s acceptance of these

general conditions.

2. The products can be modified, replaced or cancelled at any time and all

information of any kind included in our catalogues, price lists or advertising

materials are indicative.

3. Orders received from customers or through our salesmen are always subject to our

previous approval and are considered confirmed unless otherwise specified.

4. No order accepted by Industrias COSMIC, S.A.U. can be amended or cancelled

without our approval. The customer, as far as he is concerned, cannot return any

goods to us without our previous acceptance or consent.

5. Goods will be invoiced in accordance with our current price list at the moment

of shipment. The prices are F.C.A. Barcelona for orders above € 1,500; for orders

below € 1,500 goods will be shipped under Ex-Works conditions.

6. Unless otherwise agreed, the payment terms are:

-Irrevocable Letter of Credit at sight

-Advanced Bank Transfer

-Cash Against Documents

7. INDUSTRIAS COSMIC, S.A.U. offers 3 years guarantee, in exception of the

indicated in the price list, against raw material and manufacturing defects. The

guarantee is valid from the time of purchase by the final customer. To confirm the

date of purchase, the invoice of the consumer should be provided. The guarantee

consists of the replacement of the defective piece that impedes the regular use

of the item, except in case of improper use, incorrect assembly or installation,

natural wear and tear, improper maintenance or, chemical, electrochemical or

electrical influences. We are not responsible for all the damage brought about by

misuse or bad installation of the products and won’t accept any indemnities for the

replacement of defective pieces or any demands for damage.

8. Industrias COSMIC, S.A.U. always try to minimize the customer service time and

to meet the lead time requirements on our customers’ orders as much as possible.

In case we cannot satisfy them, customers will be duly advised.

9. Ordered POMD’OR products will be delivered under reservation of title in favour

of Industrias COSMIC, S.A.U. until all payment obligations by the purchaser have

been met in full.

10. In case of outstanding payments, the return and bank expenses are on the

purchaser’s. INDUSTRIAS COSMIC S.A.U. has the right to block all orders accepted

as long as the outstanding payments are not sorted out.

11. In case of claims regarding the interpretation or execution of the herewith sales

conditions, will be competent the courts of our head office’s jurisdiction.

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