1. The sales of INDUSTRIAS COSMIC S.A.U. are ruled by the
herewith detailed general sales condition and the delivery of any
order implies the buyer’s acceptance of these general conditions.
2. The products can be modified, replaced or cancelled at any
time and all information of any kind included in our catalogues,
price lists or advertising materials are indicative.
3. Orders received from customers or through our salesmen
are always subject to our previous approval and are considered
confirmed unless otherwise specified.
4. No order accepted by INDUSTRIAS COSMIC, S.A.U. can be
amended or cancelled without our approval. The customer, as
far as he is concerned, cannot return any goods to us without
our previous acceptance or consent. In case the customer wants
to cancel or amend an order that has been already shipped, due
to INDUSTRIAS COSMIC, S.A.U. external causes, the customer
will charged with a € 50 invoice (VAT non included) as return
management expenses.
5. Minimum order quantity is € 300 (transport and packaging
fees included). In Switzerland an additional € 65 fee will be
charged per shipping as management and customs expenses. Our
goods will be invoiced according to the current price list at the
moment of the shipping. The prices indicated in this price list do
not include VAT.
6. Goods will be invoiced in accordance with our current price
list at the moment of shipment. The prices are F.O.B. Barcelona
for orders above € 1,500; for orders below € 1,500 goods will be
shipped under Ex-Works conditions.
7. INDUSTRIAS COSMIC, S.A.U. offers two years guarantee, in
exception of the indicated in the price list, against raw material
and manufacturing defects. The guarantee is valid from the
time of purchase by the final customer. To confirm the date of
purchase, the invoice of the consumer should be provided. The
guarantee consists of the replacement of the defective piece that
impedes the regular use of the item, except in case of improper
use, incorrect assembly or installation, natural wear and tear,
improper maintenance or, chemical, electrochemical or electrical
influences. We are not responsible for all the damage brought
about by misuse or bad installation of the products and won’t
accept any indemnities for the replacement of defective pieces or
any demands for damage.
8. INDUSTRIAS COSMIC, S.A.U. always try to minimize the
customer service time and to meet the lead time requirements
on our customers’ orders as much as possible. In case we cannot
satisfy them, customers will be duly advised.
9. Ordered POMD'OR products will be delivered under
reservation of title in favour of INDUSTRIAS COSMIC, S.A.U.
until all payment obligations by the purchaser have been met in
full.
10. In case of outstanding payments, the return and bank
expenses are on the purchaser’s. INDUSTRIAS COSMIC
S.A.U. has the right to block all orders accepted as long as the
outstanding payments are not sorted out.
11. In case of claims regarding the interpretation or execution of
the herewith sales conditions, will be competent the courts of our
head office’s jurisdiction.