GENERAL SALES CONDITIONS

GENERAL CONDITIONS

The present conditions of sale and delivery are considered as fully accepted by the Purchaser upon the order or the collection of the

goods. Any general conditions of sale of the Purchaser are rejected.

ACCEPTANCE OF ORDERS

The orders are anyway subject to the prior consent of Artceram.

PRICES

Prices may be charged without notice and are agreed according to the price list in force on delivery. The prices of the present price list

are meant ex factory and don’t include V.A.T.

PAYMENT

Payment terms must be strictly respected starting from the invoice date. Payments should be made directly to Artceram at its headquarter.

Only cash payment will free from the debt. Any other form of payment (current account cheques, bank draft, money orders, bills, draft

and so on) is accepted under reserve and remains at the Purchaser’s risk, peril and expenses. Any delay caused by the Purchaser or

should any dispute arise between the parties as to the guarantees granted will not result in an extension or change of the terms

of payment agreed upon and any Purchaser’s action and exception will not be considered as prosecutable if the Purchaser does not

prove to be up-to-date with his payments. In case of delay in any payment the supplies under way may be interrupted or cancelled. If

no payments has been received within the terms set up in the invoice, Artceram will be authorized to issue a sight draft for the total

amount of its credit plus the relevant expenses. Any possible delay in the payment will result in the charge of interest at the market

current rate plus 2%. In case of failure to meet one of the payment dates the seller will be entitled to demand immediate payment of all

other invoices. Payment of all the invoices may also be demanded if the seller receives information about others circumstances which

may indicate that the purchaser’s financial situation is not sound (for example: issue of bouncing cheques, protested bills of exchange,

attached proceeding).

DELIVERY TERMS, DELAYS OR OBSTACLES IN SUPPLY

When a delivery terms is stated, such term is given only for information purpose and is not binding since it is subject to any kind of

contingency. Delivery is considered as being completed when the goods are available at our factory in Civita Castellana (Italy). Work

stoppage resulting from act of God will exempt Artceram from the observance of the delivery term stated without giving the Purchaser the

right to claim for any kind of damages. The goods shall always be collected and shall not remain in stock for any reason.

Any stock or storage expenses or other costs will be charged to the Customer.

CARRIAGE

Except for particular condition, goods are delivered ex factory and travel at Purchaser’s risk even when they are delivered free port of

destination. Partial supplies and early supply are permitted. The cost of transport is at Customer charge. Shipment are made on behalf

of the buyer. In case of damages, breakages and shortages, the buyer has to notify to our firm through the carrier at the moment

of the delivery. The supplier is the owner of the delivered goods up to the due payment. Terms of delivery are subject to variations

and depending to the possibilities of the moment. Our firm is not responsible for any delay or missing deliveries caused by any facts

independent of our will and any claim for reimbursement for any delay that may occur in delivery will not be accepted.

PACKAGING

The packaging is made in pallets and shrink. The cost of the packaging is charged to the Purchaser, unless otherwise agreed upon as

specified in the order confirmation. We charge of 3% for freights of packaging.

LIABILITY

Artceram gives no guarantee against the improper or wrong use of the goods supplied, consequently no liability may be imputed to it for

any reason and no damages may be claimed for. Should the material be supplied turn out to the be foulty for manufacturing defects being

acknowledged after technical checks, Artceram reserves the right to replace it or to credit its value if the destruction on site of the goods

is deemed to be more convenient. The liability of Artceram can in no case be extended to the direct and consequential damages which

could result from the installation of faulty material.

COMPLAINS

No complain of any kind will be accepted after eight days from the receipt of the goods. Possible complains should be made through a

registered letter within such term. In any case no objection will be accepted for already installed material.

TECHNICAL FEATURES AND COLORS

Artceram reserves the right to change the features of its products in order to improve them from the technical and aesthetic viewpoint

or to interrupt the production of certain models in any time without notice. Weight and measures are given only for information

purposes. Discrepancies may be found between the dimensions shown in the catalogues and the real pieces because of the manufacturing

characteristics of the articles in ceramic.

COMPETENT COURT

Any dispute between Artceram and the Purchaser will be settled only by the Court of Viterbo (Italy), with no exception to such rule, even

in case of summons for guarantee, consolidation of actions or lawsuit contingency.