610
EN General sales and transport conditions
Price List 20 / €
Prices VAT excluded
Sizes in cm
1. VALIDITY AND MODIFICATION RIGHT
1.1
Any agreement subscribed by TDA srl for the sale of the products
mentioned on the price list (hereinafter the “Products” and each of them
the “Product” ) to any consumer (hereinafter referred to as “Buyer”) will
be subject to the present general sales conditions.
1.2
TDA srl can amend the present general sales conditions as well as the
price list without notice.
2. PRODUCTS’ FEATURES
2.1
In each sales agreement between TDA srl and the Buyer, all
information concerning the Products shall be binding for both parties,
except for specific written amendments.
2.2
Any technical information concerning the Products are indicative and
not binding. The Products are made of different materials: TDA srl
can make necessary improvements to the Products, keeping the basic
characteristis and packaging unchanged.
3. PRICE AND PAYMENT TERMS
3.1
The current pricelist will be applied at the moment of signature of the
Sales agreement. Prices are intended to be ex-works.
3.2
In case of unsolved payment, TDA srl will stop deliveries of
outstanding orders. The delivery time of the pending order will be
recalculated, starting from the payment date according to
standard timings expressed in this document. Payments for Products
already delivered will not be subject to completion of the order.
3.3
TDA srl has the right to calculate accruals on pending payments
according to EU Directives.
3.4
The agreed price, is valid until the delivery date as per order
confirmation. If the delivery date is postponed, upon request of the
Buyer or for reasons not depending on TDA srl, TDA srl can charge
additional storage costs to the Buyer.
4. ORDER ACCEPTANCE
4.1
Orders will be considered valid only if made in writing.
4.2
Any Sales Agreement between TDA srl and the Buyer will be accepted
by TDA srl only in writing.
4.3
Order and/or amendments to orders shall be confirmed by the buyer
in writing.
4.4
For orders value less than € 250,00 net ( VAT excluded) TDA will charge
additional € 10,00 (excluding VAT) for transport costs.
4.5
TDA srl will decide upon feasibility of Customized Products and will fix
prices and delivery terms.
4.6
Cancellation of special products orders will not be accepted.
5. PRODUCT COMPLIANCE
5.1
TDA srl warranty is 24 months valid according to the Eu Directives.
It covers manufacturing and compoments faults only. Claims must
be forwarded to TDA srl in writing and before installation, adding
purchasing documents, pictures etc
5.2
TDA Srl warranty will cover the replacement of faulty elements.
TDA srl technical team will check the claimed damage before giving
authorization.
5.3
TDA srl warranty will not cover the following:
- if defect has reference to transport
- tempered glass parts crashes installation is not performed
properly according to TDA srl instructions;
- if functioning defect is due to unautohrized technical intervention on
product
- if defective functioning is due to normal usury, ot to the
purchaser negligence or carelessness following product indication
- if defect is due to the use of abrasive detergents or cleaning products
not suitable for glass, anodized, laquered or varnished surfaces.
- if defective functioning is due to “force majeur” reasons
- purchaser manumission of the product
5.4
TDA Srl declines any responsibility for possible damages caused by
bad installation or adjustments errors, incorrect use or no observance
of all prescriptions indicated in product enclosured documents
5.5
TDA srl reserves the full right to technically and aesthetically modify
the Product at anytime and without previous notice, including changes
in volume and weight.
6. SHIPMENT AND PRODUCTS RETURN
6.1
Deliveries must be immediately inspected, in case of wrong items,
and/or shortages, and/or any defect, have ot be reported to the
forwarder which is the only responsible for it. It is in the right
of the receiver and the duty of the forwarder to control the delivery
(without opening the package). A formal making specific notification
on the delivery notes, the generic written sentence is not sufficient.
6.2
Hidden damage: if on delivery, the goods show obvious
packaging defects, they can be withdrawn, but the receiver is
obliged to note the defects on the PoD marking them with “subject
to inspection” and specifying the reasons, as stated in the current
EU regulations. The claim for damages has to be sent to TDA Srl in
writing within 7 days from delivery.
6.3
Verified damage: in case of evident damage verified by the receiver
and the forwarder, the damage evidence must be duly marked on
PoD, indicating very clearly the quantiity and the damaged product
codes, checking if the damage is on the internal or external side.
A further copy of PoD must be sent to TDA srl customer service that
will arrange the possible replacement upon reception of the
damaged goods.
6.4
Unlike what is clearly specified on the paragraphs 6.2 and 6.3,
TDA srl will not recognize any refund for the damage or breakage
6.5
No item can be returned without TDA Srl written permission.
Authorized returns must be sent to our warehouse without charging
transport costs, using TDA srl courrier indicating the reference
number.
7. DELIVERY TERMS
7.1
The delivery date as per order confirmation is not binding unless
differently agreed by the Parties in writing.
7.2
Where TDA srl is not in the condition to ship punctually, TDA Srl shall
give notice to the Buyer, adding, if possible the new delivery date.
If TDA Srl delay exceeds 6 weeks, the Buyer can terminate the
commercial agreement, with 10 days written notice.
7.3
Any delay due to “force majeure” or unforseen events or
incorrect delivery information from the Buyer is not considered
TDA srl responsibility.
7.4
In case, for reasons independent from TDA Srl, shipment were not
possible, TDA Srl will inform the Buyer and will decline any
responsibility for the delay.
7.5
In any case, and except in case of contract termination, the
compensation for loss occurred for delays in deliveries due to
TDA srl responsibility will not exceed a maximum the amount equal
to 5% of the net value of the above order.
7.6
The payment of the above amount will not be followed by any
other reimboursement.
8. COMPLAINTS
8.1
It is agreed that any complaints or disputes concerning any part of
the delivered Products or a single shipment of Products, do not entitle
the Buyer to suspend or delay the payment of the order or of new orders.
