PAYMENT AND DELAYS
1. Any delivery subsequent to an order by the Buyer will result in the
issue of an invoice. Invoices are payable to CGS within thirty (30) days
from the date of the invoice, via wire transfer, except in case of special
conditions agreed between CGS and the Buyer. All the payments shall
be made net of the commissions.
2. In case of failed payment upon expiry, by virtue of the articles of the
Code of commerce in force in the various countries CGS works to, the
payment of default interest will be due in full and without notice from
the day after the expiry date stated in the invoice, until the day of full
settlement.
3. In no case may the payments due to CGS be suspended or subject to
any reduction or offsetting on the exclusive initiative of the Buyer, since
CGS’s prior written approval is indispensable, and this regardless of
any contrary provision that may be included in the Buyer’s purchasing
conditions.
4. In case of delayed or failed payment, despite the orders to pay sent,
CGS reserves the right, in relation to any future order, to enforce the
payment guarantees as well as ensure that the delivery of the ordered
goods only takes place only upon full payment of the order. For the
orders to pay remaining without effect, CGS may request the sale
revocation, demand immediate payment for the delivered goods,
suspend any delivery and/or cancel any orders under way until all
the sums due are settled in full. In case of revocation, the Buyer must
refund CGS all the costs linked to the conclusion of the contract as well
as the lost earnings. In case of failed total or partial payment at even
just one expiry, CGS may recover the goods sold, notwithstanding their
ownership by virtue of the provisions under the relevant paragraph of
these GTS.
RESPONSIBILITIES
All items forming part of our production are thoroughly tested. Damage
caused by an incorrect installation or improper use is not covered by
the guarantee, unless otherwise specifically agreed between CGS and
the Buyer. CGS does not accept returns of goods unless authorized in
writing by CGS. In case of an authorised return, such return must be on
the customer’s account. Returned goods sent as Ex-Works will not be
accepted by CGS.If the material is truly defective, CGS’s liability is limited to
replacing the parts, with no compensation due for any direct and indirect
damage caused by the use of our products. Customers are forbidden to
perform any type of mechanical intervention on our products.
COMPLIANTS
Complaints must be sent within eight days from receiving the goods with
written confirmation. Any type of return of material must be approved in
writing by our marketing management, subject to the presentation of a
list of materials with the reason for the return. The return expenses are on
the customer’s account notwithstanding any specific agreement between
CGS’s marketing management and the Buyer. In the case of return of a
new and unused product ordered by mistake, the return will be on the
customer’s account and CGS will apply a penalty fee, proportional to the
returned goods, as management cost.
COURT OF JURISDICTION
The Court of Novara will have exclusive jurisdiction to settle any dispute
that may arise.
GUARANTEE
All products manufactured by CGS are subject to controls in every phase
of the production process and are guaranteed for a period of three (3)
years from the purchase date (the invoice date will apply). In the absence
of an invoice, the installation will be deemed as taking place within
a maximum of four (4) weeks from the delivery of our products to the
Buyer. The coloured and electronic products are guaranteed for two (2)
years. Spare parts are guaranteed two (2) years.
The cases listed below are covered by the guarantee:
· Chrome-plating defects.
· Repair or replacement of products with manufacturing defects
acknowledged as such by our technical office.
On the other hand, the guarantee will not be valid in the following cases:
· Errors during installation and application of the product.
· Deterioration of the chromed surface due to the use of cleaning
products containing acids or abrasive substances.
· Deterioration of the surface presenting finishes other than chrome. The
duration of the products is subject to the type of care and gentle use.
· Deterioration due to incorrect installation.
· Incorrect use of the product.
· Repairs and maintenance performed in an incorrect manner and
without the prior authorisation of CGS.
The guarantee by CGS cannot be renewed.
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