EN Warranty and technical support

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Warranty is valid 24 months after purchase according to the European regulations.

TDA warranty includes manufacturing and assembling faults ONLY.

Aesthetic or functional faults have to be reported in writing, together with the invoice and pictures BEFORE installation.

Any claim after installation will not be considered.

TDA will take prompt actions to check the damage and solve the problem.

TDA technical team will check and confirm (or not) the above fault and will take actions accordingly.

The warranty does not include:

damages occurred during transport which have not been reported to the carrier

glass crash due to lack of attention in handling or during installation

wrong installation in spite of written instructions

wrong actions made by unqualified people

wrong actions taken by consumers and detected and confirmed by TDA technical service

normal wear and tear

TDA is not responsible for damages occurred to people, animals and/or things which are caused by faulty installation or wrong

maintenance.

Should technical assistance be needed after warranty expires, the costs (price list) will be charged to consumer.

Spare parts are available also in case a product is dismissed, up to 2 years after discontinuance.